Let’s be honest for a second. Most "About Us" pages on estate agency websites are a bit... well, beige. They’re full of stock photos of people in sharp suits shaking hands, weirdly aggressive words like "synergy," and promises to "leverage local market insights" to "optimise your asset."
If you were looking for that, you’ve probably clicked on the wrong link.
We're Claire and Daniel Butterworth. Well 'Butterworth and team' now, which feels much more accurate. Around here, we still do things a little differently. We call it "The Butterworth Way," though really it’s just us treating people like human beings instead of commission checks on legs. Our lettings and management business is Butterworth Lettings & Property Management.
Who are Daniel and Claire Butterworth?
We’re not a corporate machine. We’re not a franchise controlled by a boardroom in London. We’re a local team who genuinely love property, and we both happen to think the traditional way of selling and letting houses is a bit broken.
When you call this agency, you get people who know your property, your plans, and your name. Not three departments, two juniors, and someone reading from a script. Just personal service, straight answers, and a team approach that actually feels like one.
Daniel has over 20 years of experience in sales and lettings across Torbay, Teignbridge, and the South Hams. Claire started her career in 2004 and brings a great mix of independent agency experience, which means between us there’s not much this industry can throw over the fence that we haven’t already dealt with.
We’ve seen the good, the bad, and the "why on earth is that carpet purple?" And what people actually want isn’t a flashy office with a glass partition. They want someone they can trust. Someone who answers the phone, knows the difference between Torquay, Brixham and Newton Abbot, and actually cares if the boiler breaks.
The "As If It Were Our Own" Philosophy
This is the core of everything we do. Whether it’s property management in Torbay or selling a family home in Newton Abbot, the benchmark is simple: Would we do this if this were our house?
If a tenant reports a leak, we don’t just send the cheapest, quickest fix we can find to tick a box. We find the person we’d trust to fix our own kitchen. If we’re marketing a property for sale or to let, we don’t just snap three blurry photos on an iPhone and hope for the best. We make sure it looks like somewhere we’d actually want to live.
We’re picky. We’re detail-oriented. And we’re honest. If we think a price is too high, we’ll tell you. If we think a house needs a lick of paint before it goes on the market, we’ll tell you. We’re not here to tell you what you want to hear just to get a contract signed; we’re here to get the job done right.
That "as if it were our own" mindset hasn’t changed. If anything, it’s stronger now there are two of us keeping an eye on the detail.
Our Patch: Torbay, Teignbridge and the South Hams
We aren't trying to conquer the world. We’re specialists in our own backyard. If you need a letting agent in Teignbridge or a sale handled in Torbay, we’re your people. It’s a genuinely personal, team-led service covering Torbay and Teignbridge, without the corporate waffle.
Specifically, we live and breathe:
- Torquay: The English Riviera. From the swanky villas on the hills to the cozy terraces, we know every nook and cranny.
- Paignton: The heart of the bay. Whether it’s family homes near to colleges or seafront apartments, we’ve got it covered.
- Brixham: Beautiful Brixham. Whether it's a semi in Cow Town or a fishermans cottage in Fish Town, we know the market.
- Newton Abbot: The gateway to the moors and a bustling market town. It’s a completely different vibe, and we love the variety it brings.
Because we focus on these areas, we actually know the streets. We know which schools are oversubscribed for example or how the local market is actually moving: not just what the national news says.
Fully Managed Lettings: Peace of Mind for Landlords
Let’s talk about fully managed lettings. Being a landlord in 2026 isn't exactly a walk in the park. Between changing legislation, safety certificates, and making sure your tenants are happy, it’s a full-time job.
Most landlords have actual full-time jobs. They don't want a call at 11:00 PM on a Tuesday because a radiator is making a "weird clunking sound."
When we say we offer property management in Torbay, we mean we take the weight off your shoulders. We handle the vetting (the "in-person check" is just as important as the credit check), the paperwork, the inspections, and the maintenance.
With our fully managed lettings service, you get a proper team approach and personal service, not a game of email table -tennis. We treat your investment like our own. We’re proactive, not reactive. We don’t wait for things to go wrong; we keep things running smoothly so you can just check your bank account once a month and get on with your life.
The Question Everyone Asks: "How Much Do Letting Agents Charge?"
It’s the elephant in the room, isn't it? "How much do letting agents charge?"
Usually, the answer is wrapped in layers of "it depends," hidden fees, and "admin charges" for things like breathing or opening an envelope.
We don’t do that. We’re fans of transparency. Our fees are straightforward, competitive, and: most importantly: honest. You’ll know exactly what you’re paying and, more importantly, why you’re paying it. No hidden nasties, no "renewal fees" for doing nothing, and no mark-ups on contractor bills.
We’d rather have a long-term relationship built on trust than make a quick buck and have you leave after six months. It’s just better business.
Residential Sales: Not Your Average Estate Agent
Selling a house is stressful. It’s right up there with moving house and realising you’ve lost the TV remote.
Our goal is to take that stress and toss it in the bin. We don't believe in high-pressure sales tactics. We believe in great photography, smart marketing, and constant communication.
If you list with us, you aren't just another number on a spreadsheet. You get a team that knows your property, keeps you updated, and actually chases things when they need chasing.
We’re "Powered by eXp," which essentially means we have the personal touch of a local independent agent, but the tech and reach of a massive global network. It’s the best of both worlds. We get to be your local experts, and you get your property seen by as many people as humanly possible.
Why Choose Us?
Because you’re tired of being treated like a transaction.
Because you want someone who treats your property as if it were their own.
Whether you’re a first-time landlord looking for fully managed lettings, a seasoned investor needing property management in Torbay, or someone looking for a letting agent in Teignbridge, we’re here to help.
The Butterworth Way isn’t a secret formula. It’s just honesty, hard work, a team approach, and a bit of a laugh along the way. Property is about people, after all.
Let’s Chat
If you’ve got a property in Torbay, Teignbridge or the South Hams and you want a chat: no pressure, no suits, just straight talk: give us a shout. We’re always happy to talk shop, whether you’re ready to move today or just weighing up your options for next year.
Let’s get your property moving. The right way. The Butterworth Way.

